![]() ![]() Via will check for available vehicles and connect you with the best vehicle for your ride. STEP 2: Move the map until the orange marker is at your desired drop-off location and press "Set Dropoff." You can also manually type your address in the search bar and select the correct one from the drop down. ![]() ![]() STEP 1: Move the map until the blue marker is at your desired pick-up location and press "Set Pickup." You can also manually type your address in the search bar and select the correct one from the drop down. We are also happy to waive the cancellation fee in the event of an emergency or an unforeseen situation.ĭownload our free app (available on iPhone and Android ), sign up for Via, and book a ride in three super-easy steps: However, if a cancellation occurs because the current ETA is more than 5 minutes greater than the original ETA that was quoted at the time of booking, the system will automatically waive the cancellation fee as we understand that in these situations our members need to be able to make the most informed decision about their ride. This is due to the fact that as soon as a request enters the system, the car assigned will be rerouted to accommodate the pick up, so it can end up adding a slight detour to not just the driver but also the existing passengers in the vehicle. Our policy is that for any rides cancelled more than 1 minute after booking Via reserves the right to charge a $1.50 cancellation fee. If this is the case, you can find the button again by pressing the grey line on the bottom of your screen just above the vehicle license plate number and description. Please note that sometimes the "Cancel Ride" button will be hidden on the screen in order to give you more space to view the map. Members using commuter benefits cards always ride in vehicles which can seat six or more.Īfter a ride has been booked, you can cancel it by selecting the "Cancel Ride" option, at the bottom of your phone screen. Please note that if you sign up using a commuter benefits debit card, you'll need to confirm through the app that you will use it in a manner consistent with your employer's commuter benefits program. Igoe Administrative Services Benefits Card.You can pay for Via with the following commuter benefit debit cards: Can I smoke or use an electronic cigarette in my Via?Ĭommuter benefits are employer provided voluntary benefit programs that allow employees to reduce their monthly commuting expenses for transit, van-pooling, bicycling, and work-related parking costs.Do you have vehicles that can accommodate me? Can service animals or pets ride with me?.Why is my place pin in the middle of the ocean?.I am not receiving my temporary password!.How do I retrieve something I left in a Via?.My driver was great! How do I let them know?.How do I pay for Via with my commuter benefits debit card?.Which commuter benefits cards can I use to pay for Via?.Why does Via need my credit card number?.How many people will I share a ride with?.Use it in your home, yard, office, car, boat or RV. You will find hundreds of uses for this handy helper. Note: If you do not unlock the hinge, you will be unable to fold the unit. Then fold the front part of the Extension Arm towards the Grip Handle (I). To fold the Gopher? for storage, push the Hinge Lock into the unlocked position by pressing the Hinge Lock so that it sticks out the opposite side of the Extension Arm (H). To adjust Gopher? for ease of use and versatility in tight spaces, pull the Extension Arm away from the Grip Handle and turn 90 degrees in either direction (F) then release until Extension Arm locks into place (G). The Suction Cups will return to their fully opened position. To unlock the Suctions Cups, squeeze the Trigger and release. For additional control after squeezing the Trigger and firmly gripping an object with the Suction Cups (D), slide the Trigger-Locking Mechanism (E) to the left - this locks the Suction Cups in position allowing you to let go of the Trigger, for "hands free" gripping. Carefully bring the grasped object into arm's reach to retrieve it with your other hand and release the Trigger or place the object wherever you'd like to leave it and release the Trigger after you set it down. To reach for an object with the Gopher?, hold the Grip Handle (A) and squeeze the Trigger (B) until the Suction Cups (C) firmly grasp the object. ![]() Suction cups, metal bands, extension arm, pull & turn hinge, grip handle, metal bands, hinge lock, trigger locking mechanism, trigger. ![]()
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